PROCESSING AND SHIPPING

📦 Order Processing

We know how exciting it is to receive something made just for you, so we do our best to get your order ready as quickly as possible. Most orders are processed within 1–3 business days. During busy times, there might be a small delay — thank you so much for your patience and understanding.

If you need your order by a specific date, please let us know when adding your personalisation details, and we’ll do everything we can to help.

🚚 Shipping Options

We offer two delivery options to suit your needs:

  • Standard Delivery: Arrives in 2–5 business days within the UK.

  • Express Delivery: Orders placed before 9 a.m. are sent out the same working day and usually arrive within 1–2 business days.

Once your parcel leaves our studio, it’s in the hands of our trusted postal partners — while delays are rare, they can occasionally happen, and we really appreciate your understanding.

If your order hasn’t arrived within 7 working days, please get in touch so we can look into it for you.