Dear Valued Customers,
At AishaBaileyDesigns, we are committed to providing our customers with high-quality products and fast, reliable shipping.
Processing Time:
Our items are handmade and may take up to 1-3 business days to process before shipping, excluding weekends and UK public holidays. We appreciate your patience and will do our best to get your order out to you as soon as possible. During peak periods, processing times may be slightly longer - we appreciate your patience in these cases.
Shipping Options:
Our standard shipping option is typically by EVRI Standard, which usually takes 2-5 business days within the UK. We offer international shipping to most countries which will be relatively longer. Please note that buyers are responsible for any customs and import taxes that may apply. AishaBaileyDesigns are not responsible for delays due to the post and customs.
Address Accuracy:
We are not responsible for orders that are not delivered due to incorrect shipping addresses provided by customers. Please double-check your shipping information before submitting your order.
Returns:
All items we sell are customised, thus, we do not accept returns unless there is a mistake on our part. However, we want you to be completely satisfied with your purchase so for any reason you're not happy with your order, please contact us within 14 days of receiving your order and we'll work with you to find a solution. Returns must be in their original condition and packaging, and buyers are responsible for return shipping costs.
Any Questions?
Please message us if you have any further questions that are not written in our policies. We aim to get back to you in one working day.
Thank you
